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@inbook{,
	author          = {Albani and A. Müssigmann, N. and Zaha J.},
	title           = {IT Outsourcing: Concepts, Methodologies, Tools, and Applications},
	chapter         = {Reference Model for Strategic Supply Network Development},
	publisher       = {Business Science Reference},
	year            = {2009},
	editor          = {Kirk St. Amant},
	pages           = {731-753},
	isbn            = {978-1-60566-770-6},
	group           = {IA}
}