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@inproceedings{solingen2011scruminsales,
	author          = {R. van Solingen and J. Sutherland and D. de Waard},
	title           = {Scrum in Sales: How to improve account management and sales processes},
	booktitle       = {Agile 2011, Proceedings of the 2011 AGILE Conference (AGILE 2011)},
	year            = {2011},
	organization    = {IEEE},
	pages           = {284--288},
	url             = {http://toc.proceedings.com/12665webtoc.pdf},
	group           = {SE}
}