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@inproceedings{,
	author          = {Konstantina Valogianni and Wolfgang Ketter and Mathijs M. de Weerdt and John Collins},
	title           = {Analysis of Smart Grid Balancing using Realistic Customer Models},
	booktitle       = {Conference on Information Systems and Technology},
	year            = {2012},
	location        = {Phoenix, Arizona},
	group           = {ALG}
}