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@techreport{,
	author          = {Alessandro Bozzon and Joske Houtkamp and Frank Kresin and Natasha De Sena and Mathijs M. de Weerdt},
	title           = {From Needs to Knowledge: A reference framework for smart citizens initiatives},
	institution     = {AMS: Amsterdam Institute for Advanced Metropolitan Science},
	year            = {2015},
	url             = {http://www.ams-amsterdam.com/wordpress/wp-content/uploads/2016/10/Project-Final-Reporting-From-needs-to-knowledge.pdf},
	group           = {ALG,WIS}
}